BPO Services has extensive experience in providing various offshore BPO
services to Fortune 1000 companies and growth innovators.
Technical Support Service
Our wide range of technical support services comprise of round-the-clock technical support and problem solving for the OEM customers and computer hardware, software, peripherals and Internet infrastructure manufacturing companies. These technical support services include the installation and product support, upkeep & running support, troubleshooting and Usage support, and so on. Most of the major companies and corporations of the world have not only reduced the costs considerably, but also have improved significantly the overall quality of their products and services by outsourcing technical support to India. They have obviously shown their growing and unflinching confidence in the capabilities of Indian service providers with year-on-year repeat contracts.
Because of the ever-growing contribution and significance, the Technical Support is being seen as an integral part of the service function. The technical support services utilize multiple resources to solve issues to the customer's satisfaction and are therefore, rapidly developing into the integrated service desk. We offer the following elegant and ingenious technical support services:
- Optimized internal support processes
- Workflow configuration and task automation
- Intuitive, collaborative features
- Customization to the unique needs of your business